FAQs

We’re available 24/7 via email (eefytravel@gmail.com). Our office hours are Monday to Friday, from 9:00 a.m. to 5:00 p.m.

We accept all major credit cards, including Visa, Mastercard, Discover, and American Express.

After making your reservation, you’ll receive an invoice with your monthly payment details.

Unfortunately, we do not offer refunds. We kindly request that each client carefully reviews and accepts our Terms and Conditions before confirming their reservation. To safeguard your investment, we highly recommend purchasing travel insurance.

Efforts should be made to make payments monthly. If you find yourself unable to make a payment, please reach out to us via email (eefytravel@gmail.com). Failure to make a payment for 65 days without any communication will result in automatic cancellation of your reservations.

In such cases, you’ll be responsible for finding a new roommate or covering the additional cost for the room occupancy change.

If your roommate cancels their reservations, we’ll adjust your account to the package price according to the new occupancy in your room (unless we find a new roommate for you).

We highly recommend purchasing travel insurance to protect your travel investment. If you choose not to purchase insurance with E.E.F.Y TRAVEL LLC, you’ll be required to sign an insurance waiver declining trip insurance.

Yes, a passport is required for travel.